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KnowledgeBase
- If this ticket did not require development work, then it should have been able to be answered fully by information in our KnowledgeBase. The KnowledgeBase is a work in progress, so if this information is not there yet, please create a ticket in the KNOW project indicating this missing information.
Linked Tickets
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- Choose Done if your have resolved the issue for the customer
- Choose duplicate if the issue is
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- If the ticket is any type of operations ticket, choose configuration
- If nothing applies, choose Other
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Linked Tickets
- Check for open linked tickets and make sure to close them if they should also be closed