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Table of Contents

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  • Document Changes

  • Configured Financing Changes

  • Operations changes

  • Adding Channel partners

  • Equipment Requests (adding modules or inverters to our database)

  • Incentive changes

The only account exempt from this is Swell.

Customer

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Request Before 11/2/2020

  • For customers with the below requests, please reply with the pre Nov. 2 email.

  • Proceed with sending to the configuration team according to the company data changes requests protocol.

Customer Requests

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Starting 11/2/20

  • For customers with the below requests, please reply with the Nov. 2 email.

  • Leave the ticket in waiting for customer

  • Once the form comes in, we should link the ticket with the form request

  • Respond with this email

  • Close the customer direct request