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If everything looks good, let us know and we will push the document live on your account! If there are any errors or other changes you would like made, please let us know and we will address them. If we don’t hear back from you within one business day, we will assume the document looks good and we will push it live.

Thanks,

[Your Name]

Upcoming release email:

Use this template when a customer has a document ready to test on onboard but we’re doing a release so onboard will be reset.

Hi [Name],

This is just to let you know that we’re doing a release tonight, meaning that all documents on onboard waiting for testing will be reset. If you could test your document today and let us know if it looks good to go live, that would be great! If you cannot get to it today, we can always put it back up tomorrow for you, but I just wanted to let you know about the release in advance. If you want us to just go ahead and make your changes live without testing, we can do that too!

Let me know!

Thanks,

[Your Name]