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  • Proposal Preview is not working, but the user can download the proposal pdf - Users still have access to the proposal, so they are not fully blocked, however we need to work to get the functionality up and running quickly
  • NOT E1 - When I search for a last name, it doesn't come up in the pipeline, but I can find all other deals by last name - This is probably indicative of a minor bug or user error with the search, and there will be a lot of ways to help them through this.  Even though it may seem similar to the issue above, they are distinctly different because in the first case ALL previously created deals are blocked, whereas in this case the user is only struggling to find one deal.

P2

  • A problem impacts a critical application function and impacts > 50% of users

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