Daily Process:
- Log into sentry: https://sentry.io/sighten/production/
- Make sure the projects filter at the top has Production selected
- Sort by "First Seen"
- Review all errors un-assigned errors in the queue
- Tues - Fri - This should generally be all errors created in the the last 24
- Mon - This should generally be all errors created since Friday
- After reviewing an error, assign error to yourself so it is clear it has been reviewed
Goals:
- All Production sentry error's reviewed
- 0 open E1 / P1 issues in SEN project in JIRA
- All Sentry errors on sentry-prod E1 or P1 errors
- Error's addressed based on appropriate priority
- Minimal noise (metric?)
- Minimal sentry errors silenced
- Minimal sentry errors ignored
Daily Process:
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Jira SEN Tickets:
For all new tickets in Jira SEN project:
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