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All Sighten accounts come defaulted with a connection into Sighten’s DocuSign account. The instructions below are purely optional and only apply if you require that your contracts be sent via your company’s Docusign Business Pro account.

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  • Name:  This is name of the Connect configuration. The name helps identify the configuration in the list. 

    • Input: Engine

  • URL to Publish: This is the web address and name of your listener or Retrieving Service endpoint. You must include the protocol (HTTP: or HTTPS:) in the web address for Demo account. You must include HTTPS:// in the web address for Production accounts because SSL is required in Production. 

  • Data Format: select “Legacy”. This cannot be changed once the configuration is saved.

  • Enable Log: Select this option to enable logging for this configuration. It is recommended that you enable this option to facilitate troubleshooting any problems. If you do not want to enable logging for this configuration, clear this box. DocuSign will keep the last 100 log entries for all Connect configurations for the account. The log entries can be viewed by clicking Logs on the Connect page.

  • Require Acknowledgment: Select this option so that failed callbacks of documents are reattempted by DocuSign. What this means is that DocuSign will resend any callbacks that fail to reach Sighten. For example, if Sighten misses callbacks during release downtime, they will be resent as long as this is turned on.

  • Trigger Events - Envelope Signed/Completed: Select this option so that Sighten application is updated when the document or recipient actions are completed.

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