Please see SOP on the EB Product Onboarding APPROVAL ticket here: Processing EB Onboarding APPROVAL tickets
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The ticket will always have the subject, “EverBright - New Partner Onboarding”
The ticket will include the information required to setup the partnership including:
Installer name
Installer contact email
Installer’s EverBright account manager
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Support will send an internal comment to David Ellis asking if approved to push live (Note: automate this step once config ticket closes - TBD)
Slack David for an update within 24 hours if not received
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