...
When you receive a support ticket and you need additional insight, determine the domain of impact. Please tag the PM lead in the ticket (and CC any relevant parties as done today) or send them a slack. If you have any questions on domain, please tag Tim Marchese for context.
As a reminder, please create bug tickets to handoff the details, issues, and information from the support ticket including a URL, DAL checks, etc when you need support from Product.
Domain/Project Phase | Team | Agile Team | PM Lead |
|---|---|---|---|
Address | Energy | Channel4News | Lisa Notier |
Contact | Finance | Ghostbusters | Sam Lieberman |
Usage | Energy | Channel4News | Lisa Notier |
Project | Energy | Channel4News | Lisa Notier |
Quote | Finance | Ghostbusters | Sam Lieberman |
Proposal | Finance | Ghostbusters | Sam Lieberman |
Qualification | Finance | Ghostbusters | Sam Lieberman |
Contract | Finance | Ghostbusters | Sam Lieberman |
Ops | Finance | Ghostbusters | Sam Lieberman |
Pipelines | Finance | Ghostbusters | Raffa Del Sarto |
Reporting | Energy | Goonies | Raffa Del Sarto |
Settings: User, Org, Assignment, CRM | Energy | Channel4News | Sam Lieberman |
Settings: Usage, Project, Workflow, Integrations | Energy | Channel4News | Lisa Notier |
Settings: Quote, Proposal, Contract, Operations, Integrations | Finance | Ghostbusters | Sam Lieberman |
Settings: Configuration Settings | Finance | Ghostbusters | Sam Lieberman |
MyEverBright | Finance | Thundercats | Ryan Izuno |
...