When reviewing the milestones and tasks, you might accidentally approve a milestone. While there is not currently an option to un-approve a milestone on the milestone page, Sighten can correct the milestone status. To un-approve a milestone, please submit a Sighten support request and include the following information:
- Site UUID
- Quote UUID
- Milestone name
Within three business days, Sighten will return to the milestone to "In Progress" and the contractor can re-submit the milestone for approval.
To find your job's site and quote UUID, please see this related article.If this happens, you can easily unapprove it by selecting the milestone you with to unapprove and click the Unapprove Milestone button on the top right of the middle section.
After the milestone is unapproved, the milestone and tasks will go back to in review and the unapproval will show as an event in the Milestone Feed.
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