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Make sure to select the Environment where the bug is happening. It is defaulted to Prod (engine) but change it from the default if it happened on Onboard, Staging, etc.
Scroll down and enter the rest of the required information.
Under Logged in as, enter the user that is receiving the error
Under Steps to Reproduce, enter the exact steps to reproduce the bug. Sometimes it is not always clear, but give the steps taken that you did to get the bug. In cases where the steps are not clear, it is very important to include a Sentry and Fullstory link.
Be as detailed as possible!
The best steps to reproduce do not include engine.
Under Actual Result, describe the bug. For example, if sending a proposal fails, under Actual result enter, "Proposal will not send".
Under Expected Result, describe what should happen. From the example above, the expected result would be, "Proposal email should send".
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