BackgroundOverview: EverBright launched some new fraud protection measures in August to reduce use of invalid or fake email addresses in the contact and qualification phases of the platform.Support blocks invalid email addresses that 1.) match an existing organization or 2.) a domain known to be invalid - in both the Contact and Qualification phase.
Support may get tickets from installers who get certain errors or in platform messages related to these protections, if they enter a ‘bad’ email address.
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