Background: We sent notices to a select number of EverBright approved partners advising them that they will have configured financing removed from their accounts next month. Products will also be removed from their downstream partners.
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Before the deadline: Please continue to process configured-financing related tickets for them as usual until the deadline we’ve given them.
After the deadline: Please remind them that they no longer have access to configured financing in their accounts
Your organization no longer has access to configured financing products as of (enter date). EverBright is your exclusive financing partner on the software platform and we look forward to continuing to add value and improve your solar design and financing experience.”
Best,
Your name
2.)What if the org admin is angry and/or not satisfied with your response?
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Orgs noticed in Aug about removal of conf financing in Sept
Orgs noticed in Sept about removal of configured financing in Nov
REFERENCE:
Notice to certain partners about upcoming removal from platform; account deactivation
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