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Organization

Date Notifications Sent

Action

Sol Nova

03/03/2023

Installer Payment Arrangements

Small Town Solar

03/03/2023

Installer Payment Arrangements

Green Light Solar

03/09/2023

Installer Payment Arrangements

Renewable Resources

03/03/2023

Paused Payments

Shield (M3)

02/13/2023

Paused Payments

American Solar Advantage Inc.

03/15/2023

Installer Payment Arrangements

Bright Planet Solar, Inc.

03/15/2023

Installer Payment Arrangements

Complete Solar, Inc.

03/15/2023

Installer Payment Arrangements

Divine Power USA

03/15/2023

Installer Payment Arrangements

Generation Solar LLC

03/15/2023

Installer Payment Arrangements

Skyline Solar, LLC

03/15/2023

Installer Payment Arrangements

South Plains Solar, LLC

03/15/2023

Installer Payment Arrangements

Cyberdyne Construction, LLC

3/17/23

Installer Payment Arrangements

Lifetime Power, LLC

3/17/23

Installer Payment Arrangements

Skyline Energy Savers, Inc

3/17/23

Installer Payment Arrangements

BEST Solar , LLC

3/27/23

Pause Payments

PEG Enterprises PEG Energy, LLC

3/27/23

Pause Payments

Empower Solar Inc

3/27/23

Installer Payment Arrangements

Harness Building Solutions (M3)

3/30/23

Pause Payments

Procedure

  1. Navigate to the PTO Clean Up .xlsx. Agents have been pre-assigned tickets to close based on the Org.

  2. Click on the link to the ticket and reassign it and any linked ticket to yourself.

  3. Confirm the Organization

  4. Follow the procedure below for replying and closing ticket

  5. Fill out the required fields in the spreadsheet

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