For all TPO projects, monitoring needs to be setup and Everbright should be added as the “owner” of the system following the instructions from the manufacturer.
Once the request to associate the accounts is made, David Ellis will review and accept the request so that the installer can assign projects to Everbright. If an installer reaches out and indicates that they made the request, but are awaiting approval, tag David Ellis in an internal comment to facilitate this.
Helpful Videos on setting up monitoring:
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