...
To close PTO Tickets for the organizations listed below.
Organization | Date Notifications Sent | Action |
Sol Nova | 03/03/2023 | Installer Payment Arrangements |
Small Town Solar03/03/2023 | Installer Payment Arrangements | |
Green Light Solar | 03/09/2023 | Installer Payment Arrangements |
Renewable Resources03/03/2023 | Paused Payments | |
Shield (M3) | 02/13/2023 | Paused Payments |
American Solar Advantage Inc.03/15/2023 | Installer Payment Arrangements | |
Bright Planet Solar, Inc. | 03/15/2023 | Installer Payment Arrangements |
Complete Solar, Inc. | 03/15/2023 | Installer Payment Arrangements |
Divine Power USA | 03/15/2023 | Installer Payment Arrangements |
Generation Solar LLC | 03/15/2023 | Installer Payment Arrangements |
Skyline Solar, LLC03/15/2023 | Installer Payment Arrangements | |
South Plains Solar, LLC | 03/15/2023 | Installer Payment Arrangements |
Cyberdyne Construction, LLC | 3/17/23 | Installer Payment Arrangements |
Lifetime Power, LLC | 3/17/23 | Installer Payment Arrangements |
Skyline Energy Savers, Inc | 3/17/23 | Installer Payment Arrangements |
BEST Solar , LLC3/27/23 | Pause Payments | |
PEG Enterprises PEG Energy, LLC3/27/23 | Pause Payments | |
Empower Solar Inc | 3/27/23 | Installer Payment Arrangements |
Harness Building Solutions (M3)3/30/23 | Pause Payments | |
DAV Roofing and Construction, LLC, DBA Southern Sun | 4/10/23 | Installer Payment Arrangements |
Freestar Inc. DBA Elbac Solar4/10/23 | Installer Payment Arrangements | |
Headline Solar LLC | 4/10/23 | Installer Payment Arrangements |
Infinity Energy, Inc.4/10/23 | Installer Payment Arrangements | |
Radius Energy | 4/10/23 | Installer Payment Arrangements |
Red Peak Solar LLC | 4/10/23 | Installer Payment Arrangements |
Solar Electric Texas LLC | 4/10/23 | Installer Payment Arrangements |
Solar Power Pros Inc. | 4/10/23 | Installer Payment Arrangements |
Sonovus Energy LLC4/10/23 | Installer Payment Arrangements | |
Source Solar | 4/10/23 | Installer Payment Arrangements |
Sunspear Energy, LLC | 4/10/23 | Installer Payment Arrangements |
Ambia Energy | Paused Payment |
Procedure
Navigate to the PTO Clean Up .xlsx. Agents have been pre-assigned tickets to close based on the Org.
Click on the link to the ticket and reassign it and any linked ticket to yourself.
Confirm the Organization
Follow the procedure below for replying and closing ticket
Fill out the required fields in the spreadsheet
...
As you may recall, EverBright is the financing company for the solar system being installed on your home. We sent out an email notification on [MM/DD/YYYY] to inform you that we have coordinated with your installer [Organization] to have them cover your monthly payments until your system is operational. This installer payment will automatically be applied to your account, and no payments from you will be due until after your system is operational.
...
As you may recall, EverBright is the financing company for the solar system being installed on your home. We sent out an email notification on [MM/DD/YYYY] to inform you that your billing is automatically being paused and no payments will be due until after your system is operational. Your monthly payment amount and total number of payments will remain unchanged. However, if you do not want us to pause your payments, please contact us at 877-425-5201, option 1 to let us know.
...