Background
EverBright is the system owner for PPA's (EverFix, EverFlex, EverEasy) and therefore will occasionally receive interconnection agreements from the homeowner's utility to be signed by an officer of EverBright. Select customer support agents are authorized to sign documents on behalf of EverBright. Support may receive a request via DocuSign, Adobe Sign, Zoho Sign or others.
Process
Currently only the following Customer Support agents are authorized to process Interconnection Agreement documents:
Nathan Dubbs
Daniel Jean-Louis
Nehemiah Franco (back-up only)
Eric Suarez (back-up only)
Only the following utilities' interconnection agreements are approved to sign:
Encor
EverSource
Arizona Public Service
Trico Electric Cooperative, Inc.
The Narragansett Electric Company
Massachusetts Electric Company and Nantucket Electric Company (d/b/a National Grid)
If the utility is
...
approved:
Navigate to the homeowner’s job in engine or the homeowner dashboard in Homeowner Dashboard - PowerBI .
Note:
The job may be under the co-applicant’s name
If not found, try searching for the last name only and looking for a job in the state where the agreement came
Navigate to the Qualification phase to confirm the name on the agreement
The customer may be on the Title and not on Credit
Most agreements do not contain the job address
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If the customer cannot be located in Engine or the HO Dashboard, email Paige.Barry@goeverbright.com and provide the customer name, the utility name, and the installer’s name. |
Confirm that the job is an active PPA
EverFix
EverFlex
EverEasy
If the workflow is cancelled
Notify your supervisor and request them to review the agreement with Brian Begg, Madeline Rice, or assigned counsel to confirm it meets our requirements
If the workflow is active:
Add gina.montana@nexteraenergy.com as a request participant
Reply as follows:
Hi Gina,
Support received the following interconnection agreement requiring signature. We have confirmed that the job is a PPA and is active.
Regards,
(Agent name)
Agents should only send the document link, not the ticket link
When Gina replies that it is signed, close the ticket
If no response within 1 business day, send a follow up email
After the 2nd attempt, contact your supervisor
Once active:
Navigate to the signature page and click in the box to sign on behalf of EverBright
If the printed name is Daniel Lotano, the signature will auto-populate
If the printed name is EverBright Lease, click to sign and update the name to Daniel Lotano before signing:
If the workflow is cancelled
Notify your supervisor
If the supervisor determines that Legal review is needed:
Email legal@goeverbright.com (Cc Madeline.Rice@nexteraenergy.com and Brian.Begg@nexteraenergy.com) using the subject-naming convention:
“Legal Review: Interconnection Agreement - Utility Name / State – Installer(s)” to and include:
A PDF copy of the agreement that was submitted
The link to the job
A PDF copy of the customer’s contract
The reason for the cancellation, if we have it
Any background regarding the project or utility
Once the interconnection agreements are signed, Support receives an automatic confirmation email from EverSource that the documents have been executed:
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If the utility is new and not on the approved list:
Open the DocuSign and download a PDF of the agreement
Send an email with the attachment and any other correspondence regarding the utility, agreement, or project to Madeline.Rice@nexteraenergy.com and Brian.Begg@nexteraenergy.com and request a review and approval. CC tiffany.harper@goeverbright.com and deanna.collia@goeverbright.com
Support received the attached interconnection agreement request. Please review and approve/decline the request.
When approved or declined:
Send a slack message to Tiffany Harper (Unlicensed) requesting to update the SOP with the name of the newly approved/declined utility.
For documents requiring EverBright’s contact information:
System Owner - Daniel Lotano
Title - President
Address: 117700 US-1
City/State/Zip: Palm Beach Gardens, FL 33408
Phone: (877) 465-2496
Related: Tariff Payment Beneficiary