...
From the Active Agents dashboard, double click on the stuck contact to open up the contact details:
Copy the contact ID
...
Navigate to the pre-built report section and select the ‘Active Contacts’ report
...
...
From the Active Agents dashboard, double click on the stuck contact to open up the contact details:
Copy the contact ID
...
Navigate to the pre-built report section and select the ‘Active Contacts’ report
...