Page Comparison

STEP

ACTION

1

• Notify Legal via Email:

  • Recipients: Madeline.Rice@NexteraEnergy.com, Jillian.Wheatley@GoEverBright.com, Cassandra.Mercado@GoEverBright.com

  • Email Subject: Legal Escalation: [TYPE (OPTIONS LISTED BELOW)] – [Customer’s Name]/[Customer’s State] – [Name of the Installer]

  • Complete and include the internal notice Legal form

  • Download and attach documents referenced in the internal form (e.g., customer’s contract, change orders, signed documents, etc.)

“TYPE” Selection: ATTORNEY DEMAND, AG (Assistant Attorney General) COMPLAINT, LITIGATION, LEGAL QUESTION, ESCALATED CUSTOMER

*Customer Name:

[TEXT]

*State:

[TEXT]

Utility:

[TEXT]

Name of spouse / child / other complainant (If applicable):

[TEXT]

Project Address:

[TEXT]

*Demand (What are they asking for?):

☐ Monetary compensation (other than FULL tax credit amount) in the amount of $____________

☐ Monetary compensation – full tax credit amount of $____________

☐ Contract cancellation – keeping the System

☐ Contract cancellation – removing the System

☐ Waiver of balance in the amount of $____________– keeping the System

☐ Waiver of balance in the amount of $____________ – removing the System

☐ Additional panels – Qty: N/A

☐ Battery – Qty: N/A

☐ Removal & reinstallation (re-roofing / roof repair)

☐ Paying third-party contractor invoice

☐ Other:______________________________________________

*Contract Type:

☐ PPA

☐ Lease

☐ RIC 1.0

☐ RIC 2.0

*Installer Name:

[TEXT]

Contract Price:

[TEXT]

Contract Signed Date:

[TEXT]

Project Type:

[TEXT]

*Project Stage:

[TEXT]

PV Install Date:

☐ [DATE]

☐ N/A

PTO Date:

☐ [DATE]

☐ N/A

Status of Financing:

[TEXT]

*Summary (Include discussions or involvement of other third parties, the person that notified us of the complaint, the customer review / company reputation aspect, etc.):