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CHANGE YOUR PASSWORD

You can make changes to your account by clicking My Profile Background: A contract holder, homeowner, or an authorized caller on behalf of the contract holder may contact support through a phone call, chat, or email requesting to change/update password on Account Servicing Portal.

Process Overview

Step

Action

1

Advise caller to:

  1. Log into their Account Servicing Portal

  2. Click on My Profile icon in the navigation bar on the

...

  1. left of the page

...

...

  1. Select Change My Password button

    • Enter your password in New Password and Confirm New Password fields

      • Passwords must

...

      • :

        1. be at least 8 characters long

        2. contain at least 2 letters

        3. contain at least 2 numbers

        4. not be previous passwords

 

...

  1. Click Save

Image Added