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If the new HIS field is empty, the contract will be blocked from moving forward.

California HIS License Issue

The CPUC and the CA Agreements are pulling different values for the HIS Licenses, and Deal Processing is enforcing NCCOs.

To resolve the issue:

  • Void the NCCO

  • Assign the installer/sales rep to the quote phase.

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  • Regenerate the NCCO

  • Send the NCCO