Page Comparison

Click the elevate to email icon:

1. Enter the email address corresponding to the appropriate back-office team:

• For homeowner interactions

  • support@myeverbright.com

• For installer interactions

  • support@goeverbright.com

2. Select Email - Internal OB from the drop-down menu.

3. Click the Email button to open the email.

Enter the subject line of the email using the following format:

Contact Reason - Customer Name - Org

1. Open the quick replies.

2. Select ‘Email to Jira’

3. Click insert to add the template to the email.

1. Enter the required customer information.

2. To add the job link, click on the link icon and copy/paste the job link into the field and click save to add it to the email.

When all required fields have been filled, click the Send button to complete the email.