...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
...
| Note |
|---|
We CANNOT update or change the Email address on record under any circumstance.
|
Background:
After credit is run and before the contract is signed, support has the ability to update the homeowner’s legal contact information in the platform.
This may be needed if the homeowner’s information does not match what is currently on the title, which would result in the rejection by Deal Processing.
| Info |
|---|
All signers of the agreement must exactly match their respective credit and title legal contacts. |
| Info |
|---|
DocuSign signature must match legal contact names.
|
Support will receive a request to update the legal information of the customer.
...
| Note |
|---|
Support can only update the information in the CREDIT section. DO NOT update any information in the TITLE section |
...
| Note |
|---|
Support can only update the information in the CREDIT section. DO NOT update any information in the TITLE section |
Once the legal information has been updated, the contract can be resent for signatures.
...