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Rafael Gonzalez

Rafael Gonzalez

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Note

We CANNOT update or change the Email address on record under any circumstance.

  • If an Email Address needs to be changed, the installer will need to cancel the workflow (If applicable) and create a new contract by using the correct Email address information

Background:

After credit is run and before the contract is signed, support has the ability to update the homeowner’s legal contact information in the platform.

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Note

Support can only update the information in the CREDIT section. DO NOT update any information in the TITLE section

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Note

Support can only update the information in the CREDIT section. DO NOT update any information in the TITLE section

  • Once the legal information has been updated, the contract can be resent for signatures.

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