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Background: The customer is selling or refinancing their home and the homeowner and/or Mortgage companies are requesting a foreclosure/solar addendum.

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Once all information has been received, create as a case in Salesforce and assign it to Nehemiah @ EverBright. The turn-around timeframe for this request 1-3 days.

Info

The turn-around timeframe for this request is 1-3 days.

Reply to the customer:

Hello,

Thank you for contacting EverBright support. We received your request, and we are currently working on your request. A member of our team will reach out to you once your request has been completed.

Thank you.