Background: Due to an internal issue, approximately 1,900 PPA jobs (generated between August 28th and September 27th for customers in California) are showing Ohio agreements as part of their document package
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Step | Action | |||
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1 |
NOTE: If the agreement is from California (Particularly a PowerShift agreement), the reason for the hold may be due to an incorrect Ohio document being included in the California PPA document package. However; You must first confirm this information | |||
2 |
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3 |
| “We have identified an error in one of the documents in the contract package. We have placed a hold on the job while we work on resolving the issue. At this time, there is no estimated time for resolution”
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