Background: As Everbright continues to expand its product options, its important for customer support agents to have easy access to information about the different contract types.
In the past, agents had to access this information through a different platform (Engine), which caused delays and inconsistencies when helping customer. To solve this; we created this SOP to bring all the key details about the different contract types (PPA, PPA Plus, Shift PPA, and FLEX PPA) (RIC EverOwn) (RIC EverOwn Plus) into one simple document.
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Contract Type | Ownership | Battery Backup | Payment Structure | Rate Escalator | Additional Features | Still Offered? |
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PPA | EverBright-Owned | No | Fixed price per KWh, based on projected average monthly production | Yes | Company Maintans the system, Levelized payments to smooth out seasonal variations | YES |
PPA Plus | EverBright-Owned | Yes (Backup Power during Outage) | Fixed Price Per KWh, based on projected average monthly production | Yes | All PPA Features plus Battery Storage for backup power during outages | YES |
Shift PPA | EverBright-Owned | No (Used for Peak Rate Management) | Fixed Price Per KWh, based on rojected average monthly production | Yes | Battery stores energy for Peak Rate Times or Exports when Credits are higher for more savings. | YES |
FLEX PPA | EverBright-Owned | No | Variable price per KWh, based on actual monthly energy production | Yes | Payments vary based on actual production. No performance guarantee needed | YES |
RIC (EverOwn) | Homeowner listed on the title of the property and contract | No | Fixed Monthly payments | Monthly Payments do not increase over time | By owning the system the customer can access incentives and rebates that are not available with leasing options | NO |
RIC (EverOwn Plus) | Homeowner listed on the title of the property and contract | Yes | Fixed Monthly payments | Monthly Payments do not increase over time | The ability to store additional energy using batteries allows homeowners to use solar energy even when the sun isn’t shining enhancing the system’s efficiency | NO |
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PPA (Power Purchase Agreement):
Definition | Payment Structure | Rate Escalation |
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PPA Plus:
Definition | Payment Structure | Rate Escalation | ||
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Shift PPA:
Definition | Payment Structure | Rate Escalation | ||
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FLEX PPA
Definition | Payment Structure | Rate Escalation | ||
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