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For any change orders after the initial contract signing, the homeowner will need to answer personal history questions (LexisNexis knowledgebase questions) to re-verify their identity
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If the homeowner fails to answer the (LexisNexis knowledgebase questions) to verify their identity when completing the change orders (HCO/ICO/NCCO) they can resend the change order document. This will allow the homeowner to re-verify their identity. |
ID verification will not be required for change orders.
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