Background: A contract holder, homeowner, an authorized person on behalf of the contract holder, or escrow/title company may contact support through a phone call, chat, or email regarding UCC filing removal (also known as a subordination), or payoff amount.
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UCC filing termination prior to the conversion to Account Servicing |
General Information/Inquiry A UCC Filing is placed on the solar system, not the home itself. When a homeowner wants to refinance their home, they need to have the filing removed. Filing removal requests can only be processed if they come from the homeowner or the title company with a letter of representation. EverBright files the UCC after M2 completion. Homeowners should never be billed for the UCC filing fee. Lien Solutions (a ‘contracted entity under EverBright/Account Servicing’) files all of the UCC filings with the state and local agencies on EverBright’s behalf.
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UCC Filing Removal Fee Requests Hello, We are not able to waive the $350 fee associated with the removal of the UCC filing due to the county and processor charging a fee for administering UCC filings. Thank you, [Agent Name] |
UCC Filing Fee solicitation If a homeowner receives a bill regarding the UCC fee and registration, it is most likely a third-party solicitation and should be marked as such. If it is not marked, follow the steps below:
Ask the homeowner to send a photo of the letter to support@myeverbright.com. The agent will review the ticket with Eric Suarez to determine if further action is necessary. If determined to be a solicitation, reply to the homeowner:
Hello (homeowner name), As indicated in the document, this is a third-party solicitation. You are not required to use their services and may disregard this notice. Regards,
(agent name) Example of a UCC fee request:  |
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