When reviewing the milestones and tasks, you might accidentally approve a milestone. While there is not currently an option to un-approve a milestone on the milestone page, Sighten can correct the milestone status. To To un-approve a milestone, please file submit a support ticket through the platform or directly email support@sighten.io. Please Sighten support request and include the following in the requestinformation:
- Site uuidUUID
- Quote uuid UUID
- Milestone name
Within three business days, Sighten will return to the milestone to in progress "In Progress" and the contractor can re-submit the milestone for approval.
How to Find Quote and Site UUIDs
Here is an example of how to find the quote uuid from a job in the ops pipeline:
- Click into the job into the ops pipeline. At the top of the page, in the browser search bar, the quote uuid will be listed
Similar to find the quote uuid, the site uuid can be found in the browser search bar.
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To find your job's site and quote UUID, please see this related article.
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