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To close PTO Tickets for the organizations listed below.
Organization |
|---|
Date Notifications Sent
Action |
|---|
Sol Nova |
Installer Payment Arrangements | |
Small Town Solar |
Installer Payment Arrangements | |
Green Light Solar |
Installer Payment Arrangements | |
Renewable Resources |
03/03/2023
Paused Payments
Shield
02/13/2023
Paused Payments
Closing the Homeowner PTO Ticket
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Paused Payments | |
Shield (M3) | Paused Payments |
American Solar Advantage Inc. | Installer Payment Arrangements |
Bright Planet Solar, Inc. | Installer Payment Arrangements |
Complete Solar, Inc. | Installer Payment Arrangements |
Divine Power USA | Installer Payment Arrangements |
Generation Solar LLC | Installer Payment Arrangements |
Skyline Solar, LLC | Installer Payment Arrangements |
South Plains Solar, LLC | Installer Payment Arrangements |
Cyberdyne Construction, LLC | Installer Payment Arrangements |
Lifetime Power, LLC | Paused Payment / Installer Payment Arrangements |
Skyline Energy Savers, Inc | Paused Payment / Installer Payment Arrangements |
BEST Solar , LLC | Pause Payments |
PEG Enterprises PEG Energy, LLC | Pause Payments |
Empower Solar Inc | Installer Payment Arrangements |
Harness Building Solutions | Pause Payments |
DAV Roofing and Construction, LLC, DBA Southern Sun | Installer Payment Arrangements |
Freestar Inc. DBA Elbac Solar | Installer Payment Arrangements |
Headline Solar LLC | Installer Payment Arrangements |
Infinity Energy, Inc. | Installer Payment Arrangements |
Radius Energy | Installer Payment Arrangements |
Red Peak Solar LLC | Installer Payment Arrangements |
Solar Electric Texas LLC | Installer Payment Arrangements |
Solar Power Pros Inc. | Installer Payment Arrangements |
Sonovus Energy LLC | Installer Payment Arrangements |
Source Solar | Installer Payment Arrangements |
Sunspear Energy, LLC | Installer Payment Arrangements |
Ambia Energy, LLC | Pause Payments |
Penguin Home Solutions | Pause Payments |
Choose the Right Solar DBA | Installer Payment Arrangements |
Green Home Systems | Installer Payment Arrangements |
Pacific Allied Group Inc. | Installer Payment Arrangements |
Solar 360 Building Services, Inc. | Installer Payment Arrangements |
Solar Savings Direct, Inc. | Installer Payment Arrangements |
Solergy | Installer Payment Arrangements |
Avvio Services LLC | Installer Payment Arrangements |
Convert Solar | Installer Payment Arrangements |
Hex Construction | Installer Payment Arrangements |
MSC Mechanical Inc | Installer Payment Arrangements |
Next Phase Electric | Installer Payment Arrangements |
Nexus Energy System | Installer Payment Arrangements |
Spring Solar | Installer Payment Arrangements |
SunLink Energy | Installer Payment Arrangements |
Procedure
Navigate to the PTO Clean Up .xlsx. Agents have been pre-assigned tickets to close based on the Org.
Click on the link to the ticket and reassign it and any linked ticket to yourself.
Confirm the Organization
Follow the procedure below for replying and closing ticket
Fill out the required fields in the spreadsheet
Closing the Homeowner PTO Ticket
Reporter: Homeowner’s email address
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As you may recall, EverBright is the financing company for the solar system being installed on your home. We sent out an email notification on [MM/DD/YYYY] to inform you that we have coordinated with your installer [Installer NameOrganization] to have them cover your monthly payments until your system is operational. This installer payment will automatically be applied to your account, and no payments from you will be due until after your system is operational.
We are closing this ticket as EverBright and your installer are fully committed to getting your system operational as soon as possible. If you have any other questions, please contact us at 877-425-5201, option 3, or support@myeverbright.com.
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As you may recall, EverBright is the financing company for the solar system being installed on your home. We sent out an email notification on [MM/DD/YYYY] to inform you that your billing is automatically being paused and no payments will be due until after your system is operational. Your monthly payment amount and total number of payments will remain unchanged. However, if you do not want us to pause your payments, please contact us at 877-425-5201, option 1 to let us know.
We are closing this ticket as one of our trusted installation partners a representative will be reaching out to provide assistance with the installation process as we are fully committed to getting your system operational. If you have any other questions, please contact us at 877-425-5201, option 3, or support@myeverbright.com.
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