Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Bookmarks and Tools

https://

sighten.atlassian.net/wiki/spaces/SS/pages/2543484929/Customer+Support+Bulletinhttps://

eweb.nee.com/

NEE EWeb

https://goeverbright.atlassian.net/jira/your-work

Jira

https://nee.sharepoint.com/sites/EverBrightCustomerSupport

CS SharePoint

https://myeverbright.com/login

MyEverBright

https://engine.goeverbright.com/pipeline

Engine

https://onboard.goeverbright.com/auth/login?redirect=%2F

Onboard

https://

d61000000arw9eai

everbright.my.salesforce.com/

?ec=302&startURL=%2Fhome%2Fhome.jsp

Salesforce CRM Lite

https://app.docusign.com/home

DocuSign

https://goeverbright.atlassian.net/wiki/spaces/SS/pages

How to Handle: Homeowner Wants to Cancel their Contract

Cancellations

Welcome Call SOP - Engine

WC SOP 

Spanish Welcome Call SOP (Texas and California ONLY)

Spanish WC SOP 

PowerBI

Concert Workflow Cancellations

Concert Cancellations

Homeowner Support Pre - PTO

HO issue Pre-PTO

PowerBI

View file
nameDA-EB PowerBI Reporting Access.pdf

https://

app

cxone.

powerbi

niceincontact.com/

groups/me/apps/65d8b4c0-228f-4fdd-827a-e716510e016e/reports/2f9debd0-9ef5-46f5-b4be-998e986b592b/ReportSection?ctid=a1681294-4857-4624-8d04-edaddb44ee26&experience=power-bi

DOWNLOAD 

Teams and Slack

https://getgreenshot.org/

https://

cxone

app.

niceincontact

grammarly.com/

DOWNLOAD 

Grammarly, Teams, and Slack

Onboarding Content Email

Below are some links to give you some insight into the solar industry. The highlighted link is our software user guide for our installer partners.