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If the homeowner does not answer, leave a voice message and follow the below steps:
Hello (Customer Name),
We are reaching out because a letter sent to you from EverBright was marked as undeliverable by the postal service. You will receive an email from EverBright. Please reply to the email with your current mailing address so we can update our records. You can also reach our Homeowner Support team at 877-425-5201.
Thank you,
(Agent Name)
Click ‘Disposition’, use the ‘Returned Mail’ disposition, and enter your disposition notes.
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