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When reviewing the milestones and tasks, you might accidentally approve a milestone. While there is not currently an option to un-approve a milestone on the milestone page, Sighten can correct the milestone status. To un-approve a milestone, please submit a Sighten support request and include the following information:

  • Site UUID
  • Quote UUID 
  • Milestone name

Within three business days, Sighten will return to the milestone to "In Progress" and the contractor can re-submit the milestone for approval. 

To find your job's site and quote UUID, please see this related article.

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If this happens, you can easily unapprove it by selecting the milestone you wish to unapprove and click the Unapprove Milestone button on the top right of the middle section.


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After the milestone is unapproved, the milestone and tasks will go back to in review and the unapproval will show as an event in the Milestone Feed.

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