Homeowners should never be billed for the UCC filing fee. Lien Solutions (a ‘contracted entity under GreatAmerica’) files all of the UCC filings with the state and local agencies on EverBright’s behalf.
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If a homeowner receives a bill regarding the UCC fee and registration, it is most likely a third-party solicitation and should be marked as such. If it is not marked,
Ask the homeowner to send a photo of the letter to support@myeverbright.com
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The agent will review the ticket with the
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Nehemiah @ EverBright or Eric Suarez to determine if further action is necessary.
If determined to be a solicitation, reply to the homeowner:
Hello (homeowner name),
As indicated in the document, this is a third-party solicitation. You are not required to use their services and may disregard this notice.
Regards,
(agent name)
Example of a UCC fee request:
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