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Cause - This is because EverBright sunset the respective products due to a recent price change. Or because the organization is now enrolled in Direct Pay, which has it’s own products (thereby sunsetting the org’s old products)
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Note - If a contract has already been signed using the old pricing, but a resign needs to occur without a change to the install cost we will allow use of the old product pricing in certain scenarios. Please see this SOP: How to handle contract signs/re-signs due to pricing update