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EverBright Corporate Address

EverBright, LLC
700 Universe Blvd
Juno Beach, FL 33408

GROUP

PHONE NUMBER

Hours of Operation

Installer Support Line

877-465-2496

Mon - Fri: 6:00 am - 8:00 pm PST

Saturday from 8:00 am - 5:00 pm PST

Sunday CLOSED

Credit & Title

Weekdays 6:00 am - 4:00 pm PST

Homeowner Support Line

877-425-5201

Mon - Fri: 6:00 am - 8:00 pm PST

Saturday from 8:00 am - 5:00 pm PST

Sunday CLOSED

Account Servicing

833-353-0583

Weekdays 5:00 am – 5:00 pm PST

Expand
titleObserved 2025 Holidays

Account Servicing is CLOSED

image-20250113-221635.png

Service Department (Omnidian)

866-568-0068

Weekdays 7:00 am – 5:00 pm PST

All other Requests

Mon - Fri: 6:00 am - 8:00 pm PST

Saturday from 8:00 am - 5:00 pm PST

Sunday CLOSED

Welcome Call 

833-830-0475

Mon - Fri: 6:00 am - 8:00 pm PST

Saturday from 8:00 am - 5:00 pm PST

Sunday CLOSED

Welcome Call for International Callers

1-561-691-2416

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Support E-mail Address

Installer Software Support (SS)

  • Support@goeverbright.com

Homeowner Support

  • Support@myeverbright.com

...

  • Advise Enphase/SolarEdge that the customer is in need of assistance accessing their system monitoring.

  • Remain on the line until Enphase/SolarEdge states it is OK to release.

    • For PPAs, since EverBright is the owner of the system, Enphase/SolarEdge agent will ask if EverBright is authorizing the “customer” to obtain system monitoring information. EverBright agent will grant permission for the customer.

    Inverter Manufacturers

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    Enphase:

    Additional questions that may be asked by Enphase:

    1.Who is the host? (EverBright)

    2.Homeowner Name

    3.Homeowner Email Address

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    SolarEdge

    • 1-510-498-3200

    • Hours of operation: 05:00am-05:00pm PST

    • Website: (Click Here)

    IF CUSTOMER IS PPA:

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    Agents must CALL the manufacturer for assistance

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    Inform the manufacturer that the customer needs help accessing their monitoring platform

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    Confirm with the manufacturer that the customer should only be granted "view" access, not full control

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    Stay on the line until the manufacturer confirms it’s okay to release the call

    Note

    This is necessary because, for PPA contracts, our company owns the system, and the manufacturer will need confirmation that we authorize the customer to access the monitoring data

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    Note

    THE FOLLOWING CONTACTS SHOULD USED BY MANAGEMENT ONLY. DO NOT SHARE.

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