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To close PTO Tickets for the organizations listed below.

Organization

Date Notifications Sent

Action

Sol Nova

03/03/2023

Installer Payment Arrangements

Small Town Solar

03/03/2023

Installer Payment Arrangements

Green Light Solar

03/09/2023

Installer Payment Arrangements

Renewable Resources

03/03/2023

Paused Payments

Shield (M3)

02/13/2023

Paused Payments

American Solar Advantage Inc.

03/15/2023

Installer Payment Arrangements

Bright Planet Solar, Inc.

03/15/2023

Installer Payment Arrangements

Complete Solar, Inc.

03/15/2023

Installer Payment Arrangements

Divine Power USA

03/15/2023

Installer Payment Arrangements

Generation Solar LLC

03/15/2023

Installer Payment Arrangements

Skyline Solar, LLC

03/15/2023

Installer Payment Arrangements

South Plains Solar, LLC

03/15/2023

Installer Payment Arrangements

Cyberdyne Construction, LLC

3/17/23

Installer Payment Arrangements

Lifetime Power, LLC

3/17/23

Paused Payment / Installer Payment Arrangements

Skyline Energy Savers, Inc

3/17/23

Paused Payment / Installer Payment Arrangements

BEST Solar , LLC

Pause Payments

PEG Enterprises PEG Energy, LLC

Pause Payments

Empower Solar Inc

Installer Payment Arrangements

Harness Building Solutions

Pause Payments

DAV Roofing and Construction, LLC, DBA Southern Sun

Installer Payment Arrangements

Freestar Inc. DBA Elbac Solar

Installer Payment Arrangements

Headline Solar LLC

Installer Payment Arrangements

Infinity Energy,  Inc.

Installer Payment Arrangements

Radius Energy

Installer Payment Arrangements

Red Peak Solar LLC

Installer Payment Arrangements

Solar Electric Texas LLC

Installer Payment Arrangements

Solar Power Pros Inc.

Installer Payment Arrangements

Sonovus Energy LLC

Installer Payment Arrangements

Source Solar

Installer Payment Arrangements

Sunspear Energy, LLC

Installer Payment Arrangements

Ambia Energy, LLC

Pause Payments

Penguin Home Solutions

Pause Payments

Choose the Right Solar DBA

Installer Payment Arrangements

Green Home Systems

Installer Payment Arrangements

Pacific Allied Group Inc.

Installer Payment Arrangements

Solar 360 Building Services, Inc.

Installer Payment Arrangements

Solar Savings Direct, Inc.

Installer Payment Arrangements

Solergy

Installer Payment Arrangements

Avvio Services LLC

Installer Payment Arrangements

Convert Solar

Installer Payment Arrangements

Hex Construction

Installer Payment Arrangements

MSC Mechanical Inc

Installer Payment Arrangements

Next Phase Electric

Installer Payment Arrangements

Nexus Energy System

Installer Payment Arrangements

Spring Solar

Installer Payment Arrangements

SunLink Energy

Installer Payment Arrangements

Procedure

  1. Navigate to the PTO Clean Up .xlsx. Agents have been pre-assigned tickets to close based on the Org.

  2. Click on the link to the ticket and reassign it and any linked ticket to yourself.

  3. Confirm the Organization

  4. Follow the procedure below for replying and closing ticket

  5. Fill out the required fields in the spreadsheet

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As you may recall, EverBright is the financing company for the solar system being installed on your home. We sent out an email notification on [MM/DD/YYYY] to inform you that we have coordinated with your installer [Organization] to have them cover your monthly payments until your system is operational. This installer payment will automatically be applied to your account, and no payments from you will be due until after your system is operational.

We are closing this ticket as EverBright and your installer are fully committed to getting your system operational as soon as possible. If you have any other questions, please contact us at 877-425-5201, option 3, or support@myeverbright.com.

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As you may recall, EverBright is the financing company for the solar system being installed on your home. We sent out an email notification on [MM/DD/YYYY] to inform you that your billing is automatically being paused and no payments will be due until after your system is operational. Your monthly payment amount and total number of payments will remain unchanged. However, if you do not want us to pause your payments, please contact us at 877-425-5201, option 1 to let us know.

We are closing this ticket as a representative will be reaching out to provide assistance with the installation process as we are fully committed to getting your system operational. If you have any other questions, please contact us at 877-425-5201, option 3, or support@myeverbright.com.

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