Initiating a credit application (and sending the credit application to the homeowner via email) can be done from in the qualification pageQualification Phase.
Qualification page
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Title Check
Title will be run automatically upon Quote generation, allowing you to confirm who the title holder(s) is before running credit. After title is run, the credit application will be automatically populated with the name and address of the title holder. Additionally, selecting "I am applying with a co-applicant" will pull in a second title holder if there is one.
Qualification Phase
The Qualification Phase is where you will see the results of the title check and where you will go to run credit. It is accessible from the left menu.
The left side of the qualification page shows a list of applicable products along with the product qualification status: approved, in progress, and declined. The middle top of the page shows information about the selected application, along with an "Actions" menu and applicable financing products for that application.
The right side of the page shows a history feed, including actions that have been taken and comments. There is also a toggle for "Name & Address" for viewing the contact information, co-applicant information (if applicable), and address associated with the application.
Applying
Click the Actions button and then select Run Prequal to send a credit applicationstart prequalifying your customer.
A window will appear showing confirming with tabs to send the application via email or have the homeowner complete the application in person. Confirm the contact, address, and quote the credit application will apply to, as well as the email address where the application will be sent. The email address must be valid and not assigned to an existing EverBright user. Click Save when you've completed your entry. In some instances, a credit decision can apply to more than one product. The products that the application applies to are listed in the "Products" section of the page for the selected application.
Note: This initial credit check is a soft pull. For EverOwn products, this credit application gives permission for EverBright to convert the soft pull to a hard inquiry upon M1 approval and minimum of 30 days after M1 approvalcontract signing.*
Click Submit to send or start the application.
After the application has been sent, the credit status will change from Not Started to In Progress.
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For applications that have already been sent out, you can cancel the application or re-send the email to the homeowner. These choices are accessed under the Actions menu for a given application - first clicke click Actions then select Resend Email/Reopen Link or Cancel Prequal.
*What’s the Difference Between a Soft Credit Pull and a Hard Credit Pull?
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