This section shows articles on getting started with EverBright support:
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For further support:
Email and live chat support are available Monday - Friday: 6:00 am - 8:00 pm PST.
Email: support@goeverbright.com
Chat: Chat icon on the platform https://engine.goeverbright.com/pipeline
Phone support is available Mon - Friday: 9:00 am - 5 pm PT.
Phone: 877-465-2496 Partner Support – chat, email, or call us at 877-465-2496
Monday – Friday from 6:00am - 8:00pm PST
Weekends, Saturday – Sunday from 8:00am - 4:00pm PST
Credit and Title inquiries – 833-830-0475, and select Option 2
Monday – Friday from 9:00am - 5:00pm EST
Homeowner Welcome Calls - 833-830-0475, and select Option 1
Available 7 days a week from 6:00am - 8:00pm PST
Homeowner Support – chat, email, or call us at 877-425-5201
Option 1: Billing and account management: Weekdays 5:00am – 5:00pm PST
Option 2: System issues and maintenance: Weekdays 7:00am – 5:00pm PST
Option 3: All other requests: 7 days a week 6:00am – 8:00pm PST
Homeowners can also access the MyEverBright web portal to manage monthly payments, view their system details and EverBright agreement, or contact support.