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Background:

A contract holder, homeowner, or an authorized caller on behalf of the contract holder may contact support through a phone call, chat, or email requesting to change/update email address on Account Servicing Portal.

Process Overview:

Step

Action

1

Advise caller to:

  1. Log into their Account Servicing Portal

  2. Click on My Profile icon in the navigation bar on the left of the page

  3. Select Change My Email button

 

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