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GROUP

PHONE NUMBER

Hours of Operation

Installer Support Line

877-465-2496

Mon - Fri: 6:00am - 8:00pm PST

Weekends from 8:00 am - 4:00 pm PST

Homeowner Support Line

877-425-5201 Greeting Menu (option 1 - English, option 2 - Spanish)

H/O Menu Option 1: New H/O (New DWC), Option 2: Current H/O (Active System), Option 3: Pre-PTO, Option 4: Licensing VM, Option 5: Going Solar, Option 6: Installer Support Line, Option 7: Infinity

7 days per week, 6am-8pm PST

Deal Processing

Weekdays 6am- 3pm PST

Account Servicing and Billing

Option 1, Option 2, then Option 1

Weekdays 5:00 am – 5:00 pm PST

Omnidian: Equipment Service

Option 2

Weekdays 7:00 am – 5:00 pm PST

All other Requests

Option 3

7-days per week 6:00 am – 8:00 pm PST

Welcome Call/Credit & Title 

833-830-0475

Welcome Call

Option 1

7-days per week 6:00 am – 8:00 pm PST

Credit & Title

Option 2

Weekdays 6:00 am - 3:30pm PST

Welcome Call for International Callers

1-561-691-2416

Account Servicing Local Number

Transfer Only: 319-734-4951

Not to be shared with customers


THE FOLLOWING CONTACTS SHOULD USED BY MANAGEMENT ONLY. DO NOT SHARE.

AT&T Business Direct Support

800-221-0000

AT&T Routing & Circuits Center

877-288-3499

AT&T Account Managers

OBERMAN, JONATHAN J jo8895@att.com

LAWSON, JONATHAN T jl9255@att.com

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