GROUP | PHONE NUMBER | Hours of Operation |
Installer Support Line | 877-465-2496 | Mon - Fri: 6:00am - 8:00pm PST Weekends from 8:00 am - 4:00 pm PST |
Homeowner Support Line | 877-425-5201 Greeting Menu (option 1 - English, option 2 - Spanish) H/O Menu Option 1: New H/O (New DWC), Option 2: Current H/O (Active System), Option 3: Pre-PTO, Option 4: Licensing VM, Option 5: Going Solar, Option 6: Installer Support Line, Option 7: Infinity | 7 days per week, 6am-8pm PST |
Deal Processing | Weekdays 6am- 3pm PST | |
Account Servicing and Billing | Option 1, Option 2, then Option 1 | Weekdays 5:00 am – 5:00 pm PST |
Omnidian: Equipment Service | Option 2 | Weekdays 7:00 am – 5:00 pm PST |
All other Requests | Option 3 | 7-days per week 6:00 am – 8:00 pm PST |
Welcome Call/Credit & Title | 833-830-0475 | |
Welcome Call | Option 1 | 7-days per week 6:00 am – 8:00 pm PST |
Credit & Title | Option 2 | Weekdays 6:00 am - 3:30pm PST |
Welcome Call for International Callers | 1-561-691-2416 | |
Account Servicing Local Number | Transfer Only: 319-734-4951 Not to be shared with customers |
THE FOLLOWING CONTACTS SHOULD USED BY MANAGEMENT ONLY. DO NOT SHARE.
AT&T Business Direct Support
800-221-0000
AT&T Routing & Circuits Center
877-288-3499
AT&T Account Managers
OBERMAN, JONATHAN J jo8895@att.com
LAWSON, JONATHAN T jl9255@att.com