How to add EagleView to partner accounts

EagleView enables EverBright users to select high quality images in the project phase of the platform. This requires an integration with EagleView using authentication credentials inputted in the settings > integrations section of their EverBright account.

EverBright accounts may use their own Eagle View credentials or they may use Ever Bright’s credentials.

If an account reaches out to support and indicates that they would like to switch from their own EagleView account to EverBright’s EagleView account, please follow the instructions below to authenticate EagleView in the organization's account settings.

It is the customer’s responsibility to contact EagleView to cancel their existing subscription or to request a refund. EverBright should not suggest that a refund or cancellation are possible since the business relationship is between EagleView and the customer.

NOTE: The only exception to eligibility for free access to EagleView is if the organization is an exclusive partner to a financier. Quickest way to check is to log in to Django, navigate to customers, then search for the org. The example below is not eligible for free EV images because they’re exclusive to Swell financing.

Here’s how to add EverBright’s EagleView Credentials to an Org if they’d like to switch from their account to ours

  1. Log in as the organization as EverBright Admin

  2. Go to Settings and choose Integrations.  

  3. See if there is a green checkbox next to EagleView box, if so add our credentials to replace theirs

    1. Click on EagleView

    2. Enter EagleView credentials from Last Pass (shared support folder)

    3. Once complete, you should now see a green checkbo

  4. If there is NO checkbox next to the EagleView box

    1. Go to Settings and choose Features.  

    2. Click the checkbox next to EverBright EagleView.

Once complete - advise the customer that when designing a new job, they should now be able to select EagleView as an option in the drop down in the project phase.