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Response to Customer Direct Configuration requests

Response to Customer Direct Configuration requests

Owned by Kira Gaza
Last updated: May 27, 2021 by annelouise
1 min read

These templates should be used when we receive a request to make an organization-specific change from someone who does not have Organization Admin permissions (Can Edit and Manage Settings).  

 

Response starting Nov 2

  • Email Template to be sent starting Nov 2.:

Hi,

Thank you for your request! 

 

We now require all requests to update or change for your account to be sent in a form. All forms can be found here. We are making this update to ensure greater accuracy with your request and have even faster resolution times!

 

Please let us know if you have any questions on how to fill out the forms. We are happy to help!

 

Regards,