Account Servicing Codes

Code

InfoLease Description

Definition

5

Account with Client

Client working with end-user to resolve end-user issues

17

Attorney Involved

Lessee has retained outside counsel

19

Cease and Desist

Customer sends Notification of C/D 

27

Temporary Collection Exemption - Billing

Billing Issue - client requests not to be sent to collections

28

Temporary Collection Exemption - Credit

Credit Issue - client requests not to be sent to collections

30

With Collection Agency - Write-Off

To be placed with Collection Agency 

31

No Contact Information

No phone or e-mail address available

39

Death of Principal Customer

Lessee Deceased

46

Abandonment of Property

Lessee has moved and no contact info

49

BK Rejected - Writeoff

Bankrupt Rejected lease - writeoff

52

Military Service

Customer called to active duty

58

Fraud

Suspected End User Issue (signer, etc.)

60

Foreclosure

Loss of house back to the bank

61

Installer Dispute

Panels /Equipment not installed according to customer specifications

62

Originator Dispute

Sales Issues (probably w/ sales rep)

66

66 REPO PENDING

Panels/Equipment being repossessed due to nonpayment

68

Incarceration

Customer in jail/prison

80

Disp - Early Buyout

Account paid in full early will dispose from system

81

Disp - Bankruptcy

Bankruptcy filed will dispose from system

82

Disp - Write-Off

Account is a loss will dispose from system

83

Disp - Disconnect

System Disconnect account will be disposed

84

Disp - Deceased

Customer deceased will dispose contract from system

85

Refer to Fund

Fund will be working contract

92

BOC/Receivorship 

A person placed in custodial responsibility for the property of others

95

BK Chapter 7

Liquidation Bankruptcy

96

BK Chapter 11/15

Reorganization Bankruptcy

97

BK Chapter 13

Secured Debt repayment plan

99

Exclude Temp

Special event