When you encounter an issue in EverBright and need to submit a request for support, please include include as many details as possible in your support request.

For example:

• A screenshot

• Page link (URL link)

• The steps you took before the issue occurred

• Any actions you are blocked from taking

Including this information will effectively notify EverBright support of exactly which scenario to investigate.  

Related articles

You might also want to check out these related topics:

• How do I use EverBright support for help, requests and training?

• /wiki/spaces/SS/pages/690749498

• /wiki/spaces/SS/pages/1249941

• Process to Pull Workflow Data

• DAL - EverBright's Data Access Layer