You can make updates to your financing products, edit your document, add new equipment or, if you are a channel manager, you can add partner accounts by using the links below. Filling out the below forms will automatically create a ticket in our system and we will let you know when it is complete! We strive to have all requests completed within three business days, but it can take a bit longer if we need to confirm some details of the request. For all other updates, please write support@sighten.io.
| Request Type | When to Use | Survey Link |
|---|---|---|
| New Modules or Inverters | This form should be used whenever you would like to add modules or inverters to our database. If the equipment is already in our database, you can add it under Project Settings. | https://sighten.typeform.com/to/pEvsHh |
| New Financing Products or Financing Revisions | This form should be used whenever you would like to add or update configured financing products for your account. Please note, you must have a Premium or Pro subscription to have configured financing. | https://sighten.typeform.com/to/W1lKPQ |
| New Contracts or Contract Updates | This form should be used whenever you would like to add or update your accounts contract or other documents. Please note, you must have a Premium or Pro subscription to have a templated documented. Premium accounts are allowed one custom templated document and Pro accounts are allowed up to ten. Sighten can add additional documents but for an additional monthly fee. | https://sighten.typeform.com/to/j4W6fb |
| New Channel Partner Accounts | This form should be used when you would like to add a new channel partner. Please note, you must have a Pro subscription to use Sighten's channel management features. | https://sighten.typeform.com/to/f2XrV2 |