EverBright Corporate Address |
|---|
EverBright, LLC |
GROUP | PHONE NUMBER | Hours of Operation |
Installer Support Line | 877-465-2496 | Mon - Fri: 6:00 am - 8:00 pm PST Saturday from 8:00 am - 5:00 pm PST Sunday CLOSED |
Credit & Title | Weekdays 6:00 am - 4:00 pm PST | |
Homeowner Support Line | 877-425-5201 | Mon - Fri: 6:00 am - 8:00 pm PST Saturday from 8:00 am - 5:00 pm PST Sunday CLOSED |
Account Servicing | 833-353-0583 | Weekdays 5:00 am – 5:00 pm PST Account Servicing is CLOSED  |
Service Department (Omnidian) | 866-568-0068 | Weekdays 7:00 am – 5:00 pm PST |
All other Requests | Mon - Fri: 6:00 am - 8:00 pm PST Saturday from 8:00 am - 5:00 pm PST Sunday CLOSED | |
Welcome Call | 833-830-0475 | Mon - Fri: 6:00 am - 8:00 pm PST Saturday from 8:00 am - 5:00 pm PST Sunday CLOSED |
Welcome Call for International Callers | 1-561-691-2416 | |
Support E-mail Address | |
|---|---|
Installer Software Support (SS) |
|
Homeowner Support |
|
Inverter Manufacturers | |
|---|---|
Enphase:
Additional questions that may be asked by Enphase: 1.Who is the host? (EverBright) 2.Homeowner Name 3.Homeowner Email Address | SolarEdge
|
IF CUSTOMER IS PPA:Inform the manufacturer that the customer needs help accessing their monitoring platform Confirm with the manufacturer that the customer should only be granted "view" access, not full control Stay on the line until the manufacturer confirms it’s okay to release the call This is necessary because, for PPA contracts, our company owns the system, and the manufacturer will need confirmation that we authorize the customer to access the monitoring data | |
THE FOLLOWING CONTACTS SHOULD USED BY MANAGEMENT ONLY. DO NOT SHARE.
AT&T Business Direct Support | 800-221-0000 |
|---|---|
AT&T Routing & Circuits Center | 877-288-3499 |
AT&T Account Managers | OBERMAN, JONATHAN J jo8895@att.com LAWSON, JONATHAN T jl9255@att.com |