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All Sighten accounts come defaulted with a connection into Sighten’s DocuSign account. The instructions below are purely optional and only apply if you require that your contracts be sent via your company’s Docusign Business Pro account. |
Note: If you do not have a Business Pro DocuSign account but have already
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put your credentials in the Integration settings in Sighten, please send an email to support@sighten.io so that we can revert your account to using Sighten's DocuSign.
In Sighten
You need to insert your DocuSign credentials in Sighten. To do so, go to your Settings and then go to the Integrations section. Here you should see the ability to enter in DocuSign credentials to connect your account.
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Name: This is name of the Connect configuration. The name helps identify the configuration in the list.
Input: Engine
URL to Publish: This is the web address and name of your listener or Retrieving Service endpoint. You must include the protocol (HTTP: or HTTPS:) in the web address for Demo account. You must include HTTPS:// in the web address for Production accounts because SSL is required in Production.
Enable Log: Select this option to enable logging for this configuration. It is recommended that you enable this option to facilitate troubleshooting any problems. If you do not want to enable logging for this configuration, clear this box. DocuSign will keep the last 100 log entries for all Connect configurations for the account. The log entries can be viewed by clicking Logs on the Connect page.
Require Acknowledgment: Select this option so that failed callbacks of documents are reattempted by DocuSign. What this means is that DocuSign will resend any callbacks that fail to reach Sighten. For example, if Sighten misses callbacks during release downtime, they will be resent as long as this is turned on.
Trigger Events - Envelope Signed/Completed: Select this option so that Sighten application is updated when the document or recipient actions are completed.
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