How to change existing integrated financing products
Most integrated partners do not accept changes through Sighten; they are done directly by the financier
The exceptions are Dividend and LoanPal, which allow updates to products, terms, and APR combinations and dealer fees (approval required)
Customer should submit the financing typeform How do I request updates to my account?
The Config team will know it’s an integrated financing request
When the typeform ticket comes in, Support can follow the process documented here, beginning with step 2: Adding and Editing Financial Products
Mosaic has both integrated and configured products
Integrated products cannot be changed; configured can be changed by submitting a typeform
For new integrated financing
Each financier has its own process. Click the links below for processes related to each. There are varying levels of automation, so please carefully review the respective processes.
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