For select rates in SightenEverBright, our utility provider, Genability, is unable to support calculating a utility bill and usage using exclusively monthly or annual bill inputs. This results in the following error message:
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Should you still need more help, feel free to reach out to support@sighten.io or to support@goeverbright.com or chat with us when you're logged in on the platform. We'll be happy to help!
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